shop.chiarasandri.com – Terms & Conditions
Last Updated: October 26, 2025
Welcome to shop.chiarasandri.com! By accessing or using our website (e-shop) or purchasing products from us, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Acceptance of Terms:
By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you disagree with any part of these Terms & Conditions, please do not use our website or purchase our products.
2. Product Information & Descriptions:
We strive to provide accurate and up-to-date information about our products. However, we reserve the right to make changes to product descriptions, prices, and availability without prior notice.
3. Ordering & Payment:
- Placing an Order: When you place an order, you will be asked to provide certain information, including your contact details and payment information.
- Payment: All payments are processed securely through Stripe.
- Order Confirmation: You will receive an order confirmation email upon successful placement of your order. If you create an account on our e-shop you can manage your orders and personal information.
4. Shipping & Delivery:
- Shipping Costs: Shipping costs are calculated at checkout and will be clearly displayed before you finalize your order.
- Delivery Time: Delivery times are estimates and may vary depending on your location and shipping method. We are not responsible for delays caused by carriers.
- Shipping Address: You are responsible for ensuring that the shipping address you provide is accurate.
5. Returns & Refunds:
- Returns Policy: We accept returns within 5 days of delivery for unused products in their original packaging. Please see our Returns Page for detailed instructions: Return Policy
- Refunds: Refunds will be processed to the original payment method within 3 business days of receiving the returned product.
- Damaged Goods: If your product arrives damaged, please contact us immediately to discuss resolution options.
6. Intellectual Property:
- Website Content: All content on our website, including text, images, and logos, is owned by Chiara Sandri Books or its licensors and is protected by copyright and other intellectual property laws.
- Product Images: Images of our products are for illustrative purposes only and may not be exact representations of the actual product.
7. Limitation of Liability:
To the fullest extent permitted by law, shop.chiarasandri.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or purchase of our products.
8. Governing Law:
These Terms & Conditions shall be governed by and construed in accordance with the laws of Maryland.
9. Contact Us:
If you have any questions or concerns about these Terms & Conditions, please contact us at:
support@chiarasandri.com
+1 240 5495319